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Jun 28

Communication is really important. Every communication whether it is understandable or not, will depends on how we deliver it. Different person will have different way of understanding things. For example, if we were to teach a novice user on how to configure a router, we couldn’t insert all the complicated technical terms while communicating with them. They might not get what we are trying to tell at all.

The same when we are talking to a pro or an expert in something, if we are telling them in lay man terms, some will think that we are looking down on them.

Identifying the person we are communicating with through e-mail is not easy. Especially when we do not know whom that person is. This is then resulted in Miscommunication. Which I mostly faced at times.

Slowly, we will learn how to communicate with some people through trial and errors and experiences. Laying it out in the e-mail reply is sometimes can be a problem too.

What I faced is:
1. When writing the e-mail with too much details and elaboration, people don’t seem to read it and in the end misunderstood the message.
2. When writing the e-mail briefly and straight forward, people also don’t seem to understand it as it was too direct and their way of understanding might tell them another thing.

Well, shall try better next time and get through a method of delivering the right information in the right way to the right person.

Just some light rantings about work. :)

written by surfnux

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5 Responses to “Miscommunication”

  1. 1
    DZ Says:

    Woahhh, few days didnt step in here, got new look already ah. Looks good.
    Ya lor, last time I wrote long mail ah, I tot my boss will faham. Even got return receipt. When I ask for feedback ah, he said just glance through only, didnt read all. WTF !!! Since then, I keep my mail simple & short. Important is, the points & facts must be there.

  2. 2
    surfnux Says:

    hoho Nice bro. thanks.

    Memang like that one hor, some boss just go through only and never find out the real meaning. Worst, they came to shoot you saying you did not elaborate and inform, but indeed its all explained clearly inside. hohoho

    But lately, I can stand these and think wide and take all in with open heart. hohho Hope I can handle these kinds of things better next time.

  3. 3
    oput Says:

    makanya nulis tu kaya orang indo . singkat padat jelas , kaya rok mini…

    biar mata orang sekali liat pun jelas maksud nya.. jgn bertele tele puter puter ehehehe

  4. 4
    auyongtc Says:

    Simple dude… next time, don’t email, just call them up straight, and curse at them directly - that way, no misunderstanding, no miscommunication :)

  5. 5
    surfnux Says:

    Oput: hohoh pinter ya lo. hahaha

    Auyongtc: hehehe that way, I must know how to arrange my words properly, cos they normally wouldn’t understand what I am trying to deliver. And worst, got longer blah blah blah from them. hahah

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